Privacy Policy

We’d like to assure you that we are committed to protecting the privacy of all our users. We will ensure that the information you provide us with is kept private and confidential, and we will only use it to provide the services you request.

Information You Voluntarily Provide 

When you complete an online booking, consult with our service team, send us an email, or communicate with us in any way, you are voluntarily giving us information that we collect. That information may include either your name, physical address, email address, IP address, phone number, credit card information, as well as purchase history, and other demographic information. By giving us this information, you consent to this information being collected, used, disclosed, transferred or stored by Brickkiln Skip Hire Ltd or our third‐party providers as described in this privacy policy. In the interest of your privacy, we only collect, use and retain information reasonably required for our legitimate business interests, such as processing bookings and queries.

Information We Share with Third Party Providers 

We may share your personally identifiable information with service providers including 

  • Payment processors for secure credit card payment transaction.
  • Our business partners, suppliers, and sub‐contractors, for the performance of any contract we enter into with them.
  • Legal authorities when we believe in good faith that we are lawfully authorised or required to do so or when necessary to do so to protect the rights and safety of employees and users from fraudulent, abusive, inappropriate or unlawful use of our services.
  • in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where personally identifiable information may be disclosed or transferred as one of the business assets of Brickkiln Skip Hire Ltd.

  • Information that is aggregated or anonymised that does not directly identify you.

 

How we protect your information 

We take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, considering the risks involved in the processing and the nature of the personal information.  Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible. We use regular Malware Scanning. We implement a variety of security measures when a user makes a booking, enters, submits, or accesses their information to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit card information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers. If a security breach causes an unauthorized intrusion into our system that materially affects you, then Brickkiln Skip Hire Ltd. will notify you as soon as possible and later report the action we took in response.

Access to Personally Identifiable Information 

If your personally identifiable information changes or you wish your information to be removed from our records, you may update or delete it by emailing info@brickkiln.co We will give you access to your personally identifiable information that we hold within 30 days of a request to access. You may send a request to this email address info@brickkiln.co . We will retain your information for as long as required to deliver your service, agreement or resolve any issues. Please note that we cannot always delete records of all historical data. For example, we are required to retain certain records for duty of care compliance reasons.

Changes to Privacy Policy 

We may make changes to this privacy policy, which come into effect immediately upon updating. We recommend reviewing this privacy policy on our website so you are aware of any changes that affect what you are consenting to by interacting with the website, submitting a query, making a booking or otherwise interacting with Brickkiln Skip Hire Ltd.